Course Overview
The aviation industry thrives on smooth airport operations and world-class customer service. Our Airport Management & Customer Care course is specially designed to train students in both technical operations and the soft skills needed to create a seamless passenger experience. Whether it's behind-the-scenes coordination or front-line service, this course opens the doors to promising careers at domestic and international airports.
What You'll Learn
- Basics of airport and airline management
- Passenger check-in, boarding & baggage handling
- Security procedures and terminal operations
- Customer service etiquette and complaint handling
- Communication skills, grooming, and crisis management
- Airport system software and documentation
Who Should Join?
- 12th pass students interested in airport careers
- Aspiring professionals for check-in counters, customer support, and terminal control
- Anyone looking to build a career in aviation with a customer-focused approach
Career Opportunities
After completing this course, you can apply for:
- Airport Customer Care Executive
- Airline Service Agent
- Airport Terminal Manager Assistant
- Baggage Handling Supervisor
- Passenger Handling Staff
- Help Desk & Information Counter Executive