Course Overview
Dreaming of a career at the airport or in luxury hospitality? Our Ground Staff & Hospitality Management course prepares you for both! This dual-focus program is designed to equip students with the skills required to work in high-pressure, customer-facing roles at airports and in premium hospitality environments. From airport check-ins to five-star guest experiences — this course trains you for it all.
What You'll Learn
- Ground staff duties and airport operations
- Passenger check-in and boarding procedures
- Baggage handling, safety, and coordination
- Grooming, professional communication, and body language
- Hospitality standards in hotels and service sectors
- Crisis management and teamwork under pressure
Who Should Join?
- Students who have completed 12th (any stream)
- Those aspiring to work at airports or in hotels/resorts
- Anyone looking for a dynamic, people-oriented career in service industries
Career Opportunities
Upon course completion, you can apply for roles such as:
- Airport Ground Staff
- Passenger Service Agent
- Airline Customer Support Executive
- Hotel Front Office Executive
- Guest Relations Officer
- Hospitality Desk Coordinator